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This Refund Policy ("Policy") applies to all purchases made on yallap ("Website"), operated by Eveneon LLC ("Company", "we", "us", or "our"), located at 30 N Gould St, Ste N Sheridan, WY 82801, United States. By making a purchase on our Website, you agree to this Policy.
2.1. Due to the nature of our digital products and services, which can be downloaded and used immediately upon purchase, we maintain a strict no-refund policy.
2.2. All sales of digital products, including but not limited to WordPress plugins, templates, scripts, and other downloadable items, are final and non-refundable.
2.3. By making a purchase, you acknowledge that you lose your right to a refund once the digital content has been delivered to you, which occurs immediately upon successful payment.
3.1. In the rare event that a digital product is entirely non-functional and cannot be used as described, we may, at our sole discretion, offer a replacement or store credit.
3.2. To be eligible for consideration under this exception: a) You must contact our support team within 48 hours of purchase. b) You must provide clear evidence that the product is entirely non-functional. c) Our technical team must be unable to resolve the issue after reasonable attempts to assist you.
3.3. Please note that subjective dissatisfaction with a product (e.g., not liking the design or finding it doesn't meet your specific needs) does not qualify for a refund or replacement.
4.1. For our subscription-based services, you may cancel your subscription at any time. However, no refunds will be issued for any unused portion of your current billing cycle.
4.2. Upon cancellation, you will continue to have access to the service until the end of your current billing period.
5.1. We take chargebacks very seriously. If you file a chargeback with your credit card company instead of contacting us first to resolve any issues, we reserve the right to report the incident to credit reporting agencies and collect the money owed using collection services.
5.2. By making a purchase, you agree not to file a credit card or debit card chargeback with regard to the purchase and instead abide by this Refund Policy.
6.1. We strongly encourage you to contact us with any questions or concerns about our products before making a purchase. Our support team is available to provide detailed information about our offerings to ensure they meet your needs.
7.1. Instead of refunds, we offer comprehensive technical support for all our products. If you experience any issues with a purchased item, please contact our support team for assistance.
8.1. We reserve the right to modify this Policy at any time. Changes will be effective immediately upon posting to the Website. Your continued use of the Website after changes are posted constitutes your acceptance of this Policy as modified.
